Training Academy
On April 21, 2023, a training academy was established in Ningbo to improve the training system, and has organized more than 10 training sessions around the world.
At the same time, AUX has formulated professional training room standards and assisted more than 10 customers in Asia Pacific and the Middle East to set up training rooms.
Project Selection Software
The AUX Project Selection Software enables the selection of equipments for the customer's project, which supports both OBM and ODM.
Customer Service System
Real-time Problem Solving: CSS system has real-time problem solving capabilities that allow customers to submit problems in the system and get quick responses and solutions.
Upload a series of instructional videos on product promotion, commissioning, installation, use and troubleshooting on the CSS platform for customers to learn.
BIM
BIM model is based on the relevant information data of the construction project as the basis for the establishment of the building model, which has five characteristics including visualization, coordination, simulation, optimization and drawing
AUX provide 3D BIM model of full range of ARV products.
For more information about BIM, please contact our local technical support engineers.
LOCAL ENGINEERS
Local engineers are trained and certified with specialized knowledge and skills in the HVAC field. Local engineers can provide multi-language support to ensure smoother communication
TECHNICAL SUPPORT
Technical engineers will personally go down to the site for inspection and maintenance. This helps to solve problems faster and more accurately.
AUX aim to improve problem solving efficiency and service efficiency.
LTD is a professional central Air-Conditioner enterprise which is integrated the R&D,equipment manufacturing and sales service in business scope.
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YOUR PRIVACY CHOICES
What does this policy cover?
This policy describes how Ningbo Aux Imp.&Exp.Co.,Ltd.(also referred to as "AUX", "we" or "us") will make use of your data when you interact with us and the AUX websites, systems and Apps ("AUX Platforms"), and this privacy policy will explain how we will collect, handle, use, store, share and protect your personal data when you:
(a) Making a purchase for our products and services;
(b) Provide related services as our business partner (e.g. installation, after-sales, order delivery) to our customers;
(c) Visiting and/or using our website; It also describes your data protection rights, including the right to object to some of the processing which AUX carries out. More information about your rights, and how to exercise them, is set out in the “Your choices and rights” section.
Topics
- Personal data we may collect about you - How do we collect your data？
- How do we use this data, and what is the legal basis for this use？
- How do we share your personal data？ - Where do we transfer your personal data？
- Your choices and rights - Security - How long do we retain your personal data？
- Updates to this privacy policy
- Contact us
Personal data we may collect about you
Where we refer to personal data below, we mean any information relating to an identified or identifiable living person.
We may collect and process personal data about you when you interact with us and the AUX Platforms, and this privacy policy will explain how our organization uses the personal data we collect from you when you use our website. This includes:
A. Clients’ Data including, but not limited to:-
1) Basic Personal Data and Identity Information: name, phone number, email address, address
2) Property Information: bank account (natural persons only)
3) Device Information and Online Identity Information: unique equipment identifier, IP address, platform affiliation, login device, operating system, device model.
